For readers, while it may limit their ability to freely read and return ebooks, it’s a fair change. This is a positive move for authors whose books were essentially being pirated through the ebook return loophole. The policy is set to go into effect before the end of the year. ![]() Otherwise, users will need to contact a customer service agent in order to process ebook returns. Readers will now only be able to return ebooks within seven days of purchase if they’ve read 10% or less of the ebook in question. On September 23, Amazon responded by announcing they will change their Kindle return policy for accidental purchases. A petition about the return policy gained over 75,000 signatures. ![]() Authors begged Amazon to fix this problem, pointing out that Amazon had the tools at hand to see if readers had finished the books they claimed to have purchased mistakenly.
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